Onboarding and adopting a mobile CMMS software system at your school or college can be challenging. With the right strategies, you can make the transition smoother and more successful for your maintenance team and overall organization. Here are seven ways to increase the adoption of facilities management software for schools:
- Open Communication - Communicate the software's purpose, the benefits of mobile access, and objectives to the facility management team. Address any concerns or questions they may have promptly.
- Comprehensive Training - Provide initial and ongoing training sessions for team members to effectively learn the new system, how it can be used on mobile devices, and to build their confidence and competence.
- Power Users - Identify and empower "power users" who comprehensively understand the mobile CMMS software and can promote its benefits while supporting team members in using it effectively.
- Clear Policies and Procedures - Develop, document, and communicate clear policies and procedures for using the mobile CMMS software. Outline types of mobile devices that can be used, and how they should be used. This helps set expectations and ensures responsible use by your team.
- Incentives - Consider offering incentives for early adopters or those who excel in using the mobile CMMS software well. This can motivate other team members to embrace the change.
- Long-Term Sustainability Plan - Have a long-term plan for software maintenance, updates, and continued user support. This demonstrates a commitment to the software's success over time.
- Ongoing Support - Ensure that all team members know how to most effectively contact support with any issues, questions, or technical problems they may encounter. This may be through an email system, phone number, or provider website chat box.
Remember that it's natural for change to be met with resistance, so a well-planned and executed strategy that considers your team's needs and concerns is essential for successful facilities management solutions adoption in any educational institution.