Partner with the FacilityONE Services Team
It's unheard of, but we are breaking the CMMS molds. Our expert services have been tailored with one goal in mind: exceed expectations. Make our clients more profitable by providing the tools and expertise that make your facility management options as efficient and reliable as possible.
“Succeed in Facilities management with Facility One. Beside being a Facility Managers best friend, the customer support team is always, and I mean always there to support you. Even if you do not call them they are checking with you to see how they can be of help or to improve on your Facility One experience.”
~Facility Manager, large commercial real estate property
One of the biggest obstacles to any facility is the isolated nature of critical information in either paper form or with a singular Facility Manager. Our comprehensive Data Gathering, Documentation, and Project Planning & Assessment Services ensure that facility information is integrated into our system so anybody at any time has quick and easy access to critical facility information. We work closely with our client partners to ensure successful implementation, adoption, and use of our comprehensive services so there is no digression or abandonment of the system.
“You indeed have the best deliverables out there – product or personnel. Thanks for making this transition as seamless and painless as possible, and I look forward to a long lasting relationship.”
ALL INCLUSIVE TRAINING
Managing facility operations can be a mammoth undertaking, but we offer 2 Custom Training Choices: Online Live Webinar, and On-Site Hands-On Training. We ensure that our client-partners enjoy the full benefits of the FacilityONE solution.
“I like that it is user-friendly even for those who are not computer people. Training goes quickly for new people due to the ease of use of the software.”
We understand that managing facility operations, while changing procedures can be a massive undertaking- one that is often undervalued but ultimately critical to a company’s bottom line. In some cases, lives depend upon it. With our product and system training, our simple interface and easy to adopt system can easily be integrated into a successful Facility Management Plan for the 21st century.
As a SaaS Facilities Management software, updates are automatic. There is no need for additional internal support or dedicated personnel, system update installation rollouts, or re-training. The FacilityONE® System and Comprehensive Support and Services offering ensures that satisfaction and utilization of our system remains high, while the company’s investment in their facility maintenance and management remains secure. FacilityONE system updates are automatic, and availability of any update training or release notes is automatic as well.
Our Support Services ensure that utilization and system satisfaction remain high. A dedicated FacilityONE Account Manager will guide you through the implementation process, with additional resources available to offer a robust and comprehensive system education.