Is Your Senior Living Facility Management Software Meeting Standards?

Is your current facilities management ticketing system a good fit for your senior living facility? Determining whether it is or not requires a thorough assessment of your facility's needs and the current software's capabilities. Here are some steps to help you evaluate your current system:

Identify Facility Needs
List out the specific current needs and requirements of your senior living facility in terms of facility management. This can include but isn’t limited to work order management, preventive maintenance scheduling, asset management, and interactive mapping. Take into consideration the size and complexity of your senior living community, the number of residents, and the types of services your maintenance team provides.

Assess Software Features
Review the facility management software features and functionalities you currently have and use. Does it offer most or all of the solutions you need to enhance your operations? Also, evaluate the user interface and ease of use for staff and team members.

Consider Reporting and Analytic
Assess the reporting and analytics capabilities of your current facilities management ticketing system. Does it provide the valuable real-time data and insights your team and the organization need for decision-making and compliance reporting?

Seek Feedback
Collect feedback from your team and staff members who use the software platform daily. Encourage open and honest feedback. This feedback will provide crucial insight into the ease of use, recurring issues, unaddressed complaints, or challenges with the current facilities management ticketing system.

Evaluate Vendor Support
Are you and your team happy with the support provided with your current system? Your software vendor should be responsive to your needs and address issues promptly and comprehensively.

Research Alternatives
It can also be beneficial to research and compare alternative facility management software solutions in the market. Software systems specifically designed for senior living facilities can address your community’s specific needs.

After conducting a thorough evaluation, you should be able to determine if your current facilities management ticketing system aligns with the needs and goals of your senior living facility. If your existing facility management software features fall short in critical areas, it may be time to consider switching to a more suitable software solution.